Teacher: Jessica Anghelescu
Teacher: Lamicka Brady
Teacher: Henry Cipriani
Teacher: TCC College
Teacher: Taylor Raney
Teacher: Therelee Washington
In this course, students will acquire the essential skills to perform the job as a Computer User Support Specialist or IT Help Desk / End User Support Specialist. This course covers information students will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware, devices, networks, and operating systems.
This course aligns with the CompTIA ITF+ Industry certification exam. The CompTIA certification is required for Dell, Intel and HP service technicians, and many others, as well as recognized by the U.S. Department of Defense. This certification validates that a candidate has solid technical skills for an entry level IT position
CompTIA ITF+ is accredited by ANSI to show compliance with the ISO 17024 Standard and, as such, undergoes regular reviews and updates to the exam objectives.
