IT Help Desk / End User Support Specialist Program (CompTIA Tech+)

Develop advanced skills to leverage modern technologies with our CompTIA Tech+ certification training! 

This Tech+ course covers everything you need to know to pass the FC0-U71 exam – hardware basics, setting up devices, and managing operating systems & software apps. It also dives into Cloud and IoT, polishing your skills for these in-demand fields. 

Finally, learn about databases, programming, networking, and security, all while practicing real-world skills like configuring routers, troubleshooting, and creating backups. 

• Assemble and identify core hardware components. 
• Set up and configure peripheral device, audio, and video equipment 
• Troubleshooting hardware issues like power, cooling, and memory problems. 
• Navigate and manage operating systems, including Windows and Linux. 
• Run basic Linux commands and use tools like Task Manager and PowerShell. 
• Install and manage software applications. 
• Format documents, create presentations, and use web browsers. 
• Use SQL commands to create, delete, and query databases. 
• Set up wired and wireless networks. 
• Configure routers, DHCP servers, and network adapters. 
• Create virtual machines and understand cloud computing & AI concepts. 
• Identify security vulnerabilities and implement best practices such as encryption and VPN setup. 
• Resolve overheating issues, memory errors, and IP conflicts
• Create backups and restore points for data continuity.